Your network is hurting your video viewing experience


I just binged watched the first season of “The Expanse”. Awesome! (BTW, the books are even better.)

I would say 90% of my TV viewing is done with streaming media either from Netflix, Amazon or my home library. Nothing is better at ruining a good viewing session than the spinning circle of oblivion as the video stream is being loaded.

Unfortunately, I had the unfortunate experience of watching that spinning circle of frustration multiple times per episode. Running an Internet speed test revealed I had plenty of bandwidth but, for some reason, my latency was through the roof (400+ms).

My solution was to reboot my cable modem and wireless access points throughout my house. This always fixes the problems. I even made it easy for my family to reboot the system when I was traveling.

What I find interesting about this experience is how latency, and not bandwidth, can impact the viewing experience of video content. Lucky for me, the solution was easy… Reboot. But what if the latency isn’t a technical challenge, but more of a physical challenge based on the location of the viewer and the location of the content?

How can we overcome poor network latency and packet loss?

In a previous video that talked about Adaptive Transport, the focus was on file copying.  The results were astounding.

The question now is, would Adaptive Transport also have an impact on the video viewing experience?

Short answer: Yes. Yes it does.

And just in case you were worried about me and my personal happiness, I did fix my home network issues by replacing my WiFi router with better WiFi access points. No more rebooting devices every 2 days.

Daniel (Follow on Twitter @djfeller)
Citrix XenApp and XenDesktop 7.6 VDI Handbook
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